FAQS

The Best Lace Frontal Closures and Bundles

Mel’Onae Corner offers various lace styles like hd/transparent/swiss/, frontal/closure/bundles, straight, body wave, curly textures are available for you to choose from. Our goal is to provide you with high-quality services and the best hair products at a price that is affordable. Give us a call at (817)841-6601 today to learn more about our virgin human hair!

Order Processing Time

Standard orders (in stock)for local pick up : Same Day

Standard orders(in stock) for shipping 3-5 Business days

Custom Orders for local pick up: 7-10 days *Rush Orders additional fee $50*

Custom Orders for shipping: 7-10 days, 3-5 days to ship *Rush Orders additional fee $50*

Same day orders proceesed after 3 pm will be shipped next day

*LOCAL PICK UP TIMES 8AM-8PM

Shipping Fees

Depending on location shipping can cost from $9.99 to $21.99 (fee non refundable)

Local pick up is also an option, excluding out of state

Shipping carriers UPS and FedEx

Refund Policy

Please remember if you want to cancel your appointment, that it should be no later than 24 hours of your appointment.
-No show appointments will require deposit after first appointment fail

Mel’Onae Corner strives to provide optimal customer service. So if you find yourself unhappy with your order please don’t hesitate to contact us!

Wigs can be returned up to 24 hrs. of receiving order (Wigs altered ex. cut lace, glue on lace, styled will receive a NO REFUND!)

Wigs returned after 24 hrs. can receive store credit

NO REFUNDS FOR SERVICES PERFORMED AND YOU DID NOT MENTION YOUR DISSATISFICATION AT THE TIME OF YOUR APPOINTMENT

NO REFUNDS – Eyelashes, Sunglasses, hats, etc.

NO REFUNDS ON SHIPPING FEE!!!!

NO REFUNDS ON RUSH ORDER FEE!!!!

Refunds take 3-5 business days, if you pay with a card. FULL REFUNDS WILL NOT BE ISSUED UNTIL UNDAMAGED, UNALTERED, PRODUCTS BACK INTO HOUSE

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